Departments and agenciesDepartmentsand agencies

The Information Systems Directorate ensures that the Ministry’s information system is aligned with national policy. It is responsible for:

• defining and overseeing the information system policy and its implementation, in particular:
  • setting the Ministry’s strategic IT direction;
  • defining the Ministry’s information system policy;
  • monitoring all the activities of the Information Systems Directorate;
  • ensuring the efficient use of the Information Systems Directorate’s resources;
• promoting quality in relations with internal and external partners, in particular:
  • organising, leading and following up consultations and exchanges on the information system between the Ministry’s General Secretariat, the Central Directorates and the Technical Directorates;
  • organising, leading and following up consultations and exchanges on the information system, inter-ministerial needs and other external requests;
  • ensuring the quality of the client–supplier relationship;
  • defining service agreements and ensuring they are honoured;
• defining and implementing a “make or buy” policy, in particular:
  • negotiating, managing and monitoring subcontracting contracts and their performance;
  • analysing the market, assessing subcontracting offers and making proposals to the General Secretariat, the Central Directorates and the Technical Directorates;
  • analysing performance and checking the quality of subcontracted work;
• handling internal communication and the motivation and leadership of the Directorate’s staff:
  • overseeing the general management and organisation of the Directorate;
  • managing and arbitrating multidisciplinary projects involving geographically dispersed stakeholders;
  • implementing change-management support for IT staff;
• overseeing relations with external service providers and partners:
  • managing relations with IT partners;
  • following up relations with external partner organisations;
• guaranteeing IT security:
  • defining and implementing the IT risk management policy;
  • guaranteeing the reliability, confidentiality and integrity of information systems;
  • taking part in the work of the Conference of Chief Information Officers.

The Digital Directorate is responsible for:

• developing the policy for digital infrastructure, uses and content, and ensuring the implementation of the related strategies and reforms;
• contributing to the development and steering of the national strategy for broadband and very-high-speed broadband infrastructure, and overseeing projects for the digital development of the country;
• ensuring the deployment of digital infrastructure for the collection, transmission and broadcasting of digital television and radio;
• promoting electronic communications and the development of electronic tools and innovative digital services;
• defining the regulatory framework needed for digital development;
• developing the policy for universal access to electronic communications services and overseeing the implementation of the related strategies;
• ensuring, in collaboration with other State bodies, the implementation of the legal regimes governing the electronic communications sector;
• encouraging the development of industry in the digital economy, in liaison with the ministry in charge of industry, and contributing to standardisation activities;
• ensuring that regulations on the management and treatment of electronic waste are put in place, in liaison with the ministry in charge of the environment.

The Digitalisation Directorate is responsible for:

• overseeing the implementation of the State’s e-governance programme through the use of information and communication technologies in public administration and the digitisation of public services;
• promoting the digital transformation of businesses;
• ensuring that the national information systems master plan is widely communicated and implemented;
• contributing to the development of digital skills and the promotion of digital entrepreneurship;
• defining the regulatory framework needed for the development of digitalisation and monitoring its implementation;
• contributing to the development of the digital security policy and to the implementation of the national strategy on cybersecurity and the fight against cybercrime, as well as to the establishment of lasting digital trust.