Contact

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Our contact details

Address

Boulevard de la Marina 01 BP 412 Cotonou Republic of Benin

General email

[email protected]

Opening hours

Monday – Friday: 8:00 AM – 12:30 PM and 2:00 PM – 5:30 PM
Closed on weekends and public holidays

Write to us

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Specialized contacts

Press & Accreditation

Communication Department

For interview requests, accreditation and press kits.

Partnerships & Cooperation

Partnerships Directorate

International organizations, funding bodies, technical partners.

Complaints & Reports

Citizen Response Unit

Handling of reports and complaints relating to public digital services.

Response time — The Ministry commits to processing general requests within 5 business days. Press and urgent requests are handled within 48 hours. For urgent cybersecurity incidents, contact CERT.bj directly.