Sandra Idossou: digital technology for the environmental causeSandra Idossou: digital technology for the environmental cause

A service quality consultant and trainer, Sandra Idossou has lived in several African countries over the past 20 years and has trained people in 21 countries. Her many travels around the world made her aware of the tremendous opportunities the continent offers. A champion of Africa’s image, its wealth and its many opportunities, on her return to Benin in July 2017 she launched an awareness campaign on the scourge of plastic bags, #SachetHéloue. Through the eco-citizen movement #SachetHéloue, she has initiated a number of awareness-raising activities in schools and public places, including EcoRunning events, to help people adopt new, responsible behaviours. For the same cause, she launched a petition on social media to ban plastic bags in Benin, which gathered more than 6,500 signatures. Sandra Idossou is truly passionate about environmental and public health issues, but above all about service quality in Africa. With her firm “www.theserviceMag.com”, founded 10 years ago in Rwanda, she supports public and private institutions in improving their quality of service. A painter and decorator, she launched the Kouleurs D’afrik concept, a platform that promotes and showcases the creativity of Africa’s rich craftsmanship.